Gift Vouchers
Not sure what to get that special someone? A Moosel Hats voucher is the perfect gift for someone special.
Once purchased, you will receive an email that contains a digital gift card with a unique code that can be used at checkout to redeem its value.
All our products are designed with busy families in mind and are machine washable for your convenience.
To keep them looking their best, we recommend:
- Cold machine wash on a gentle cycle
- Do not bleach
- Do not tumble dry – hang to dry in the shade
📍Major Cities: 1-3 business days
🚚Outlying Areas: 3-5 business days
If you ordered a pre-order item, it's currently in production and may take anywhere from 1–3 weeks to complete.
We offer a one-time exchange. You’ll just need to send the item back, and we’ll cover the shipping for the new size.
You must email us within 15 days of receiving your order and the item must be unworn, unwashed and returned in its original packaging.
THERE ARE NO RETURNS OR EXCHANGES ON SALE ITEMS OR SWIMWEAR.
Every product is made in South Africa and we source all our materials locally.
We absolutely love what we’ve created — and we hope you do too! But if it’s not quite right, simply send it back within 15 days for a full refund.
Just make sure it’s unworn, unused, and returned in its original packaging. It’s that easy.
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